PeSA Australia Summit Wrap-up

Back on deck at work this morning, following up a few people that I met at the Pesa Summit over the last few days.

It was great to meet some readers of my blog, and talk to a lot of sellers. After my panel session on Business Automation my 15 min one on one blocks with sellers were booked out very quickly. I had lots of sellers ask advice on their websites, listings and business and it was great to see so much enthusiasm.

As Jonathon Garriss pointed out during one of the sessions, he doesnt know it all and neither do I. But it is great to chare experience and we always learn.

Every time I catch up with some of my peer sellers we always learn things too. You will never hear of Paul from DealsDirect.com.au visiting a conference like this and walking away saying he didn’t learn something to go back to his business and implement, for example. I learnt a lot too.

Day two of the summit had some great material. I was particularly fascinated by Tom O’Toole (of Beechworth Bakery fame). He is a very energetic and passionate speaker!

Other sessions included copywriting and headline skills which was very interesting. Direct marketing has a lot of common ground with eBay listings and advertisements. A lot to learn.

I also had a lot of people ask about our new product ReadytoShip which was great, and also got some great feedback on some other areas that sellers find frustrating and time consuming that we are working on fixing. But I will post more about that shortly!

PeSA Australia Summit Day 1

I just got home from the PeSA Australia summit, Navigating Success for Change.

A good turnout with close to 300 signups,s to the Flemington staff were kept busy with coffee and snacks during breaks.

Keynote this morning was from Jonathan Garriss (of Gotham City Online) who has flown in from the US and talked about current opportunity in eCommerce. He had some interesting facts to get everyone motivated and keep things in perspective. eCommerce is growing at 15% pa, traditional commerce is +/-3% pa.

There is a massive and more importantly growing marketplace to find opportunity in.

The ‘Navigating Change for Success’ tagline for the event was followed up with some discussion on change and opportunity. Jonathon is always a good speaker, with some great sites, technology and processes in his business that give him some good credibility.

Some of us more experienced eBay sellers also got the chance to spend some one on one time with sellers and talk about their ebay listings, stores and strategies which was interesting. I had quite a range of sellers talk to me today, from very small turnover sellers to quite large ones.

The attitude today was very positive. Simon Smith did ask that no one yell at him, and it sounds like he got his wish.

The 2 panels today were Business Automation (with Your truly, John from JJ entertainment, and Anthony of AuctionBlox), and the Top Seller panel (with Shaun from Selby Acoustics, Shayne from i-soldit.com.au and Jonathon of Dinosaur Deals).

I love the chance to talk to sellers about their business. It seems that there are som many sellers out there wanting to grow that perhaps don’t even know what parts of their businesses can be improved with better tools and processes.

I think the panels were the highlight from today, based on feedback that I got. It is a great opportunity for sellers to ask questions to people who have travelled the road before them. Jonathon, Shayne and Shaun did a great job talking about some of their own businesses, challenges and strategies and answering questions.

Some brief highlights of the day

  • Simon Smith did state that they had a ‘deep regret’ about how the Paypal changes were implemented.
  • Effectively a promise that eBay Australia management would be far more active in discussing potential upcoming changes in Australia (with sellersand buyers) that are already occurring in eBay US
  • One on one sessions. Great chance to talk to sellers looking for some advice. Jonathon Garriss had quite a crowd (but he loves it:) !
  • Simon announces today that the interstitial prior to leaving a neg (advising buyers that sellers can’t leave retaliatory feedback) was being removed today.
  • Great networking opportunities with lots of other likeminded sellers.

A big day. Definitely time for some sleep.