Welcome

NathanHuppatz.com My name is Nathan Huppatz, Author of
Making Money on eBay for Dummies (Australian Edition).

I make my living in online retail, consulting and some web development. I love the e-commerce space.

This blog is a collection of a few random thoughts, opinions and stories from my work life..

08 February 2009 ~ 4 Comments

Magento Commerce online store performance

We have been using Magento Commerce for about 3 or 4 months now as a new online store platform for a few of our websites. Magento is a new product, but already growing very quickly in users and features. We are currently ChannelAdvisor customers and had been using the standard ChannelAdvisor store for some time. [...]

08 February 2009 ~ 13 Comments

Most Online Fraud Attempts Are Easy To Spot, But What About The Rest?

22 January 2009 ~ 0 Comments

So, what WAS in the Big Brown Box?

I mentioned a appliance website some time ago in another post, talking about the slow adaptation of online sales in Australia by the large brick and morter incumbents. www.bigbrownbox.com.au has been doing quite a lot of marketing and launched a little while ago. Initially when I browsed around it was extremely slow, but this seems [...]

20 January 2009 ~ 0 Comments

The Ninja Cat – Very Funny

I have a cat. He is about 12 years old or more now, and still as lazy as he was 10 years ago. But, he does do lots of funny things, which is why I always laugh at funny cat videos. Here is a popular ninja cat video one that was pointed out to me [...]

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07 January 2009 ~ 0 Comments

Looking ahead at retail for 2009…

I have been spending a little time this week thinking about 2009 and retail in general. Although I haven’t been able to speak to too many other sellers recently the ones I have spoken to are hinting at the same issues. Prices are all going up, thanks to the current exchange rate (1 Australian dollar [...]

29 December 2008 ~ 0 Comments

Wow – what a year.

Well, 2008 has been a long year of hard work, meeting new people and enjoying my new baby daughter (who is now very nearly 1 year old!). It has been ages since I have written anything in my blog, thought I had better do a little catch up! I hope you have had a prosperous [...]

02 October 2008 ~ 1 Comment

eBay Australia to Allow Feedback Revision

eBay has announced a new feedback revision process to launch in the week commencing 13th October. This has been sorely needed since they banned feedback removal a while ago, especially when there had only been some miscommunication with a customer for example, and the seller was able to provide them a satisfactory sale at the [...]

27 September 2008 ~ 1 Comment

5 Tips to Get Useful Feedback From Your Customers

Getting customer feedback/testimonials/complaints can really help you identify what parts of your business are working well and what needs attention. We recently implemented a free feedback service on one of our online fishing  stores, and the information we have received has been quite valuable. People have given us testimonials which we can use on the [...]

25 September 2008 ~ 2 Comments

Is Magento Commerce a good eCommerce solution for you?

There are been a little bit of buzz around the place about Magento Commerce. The open source eCommerce arena has been a crowded one in the last 5 years. The big names are popular still (including stores like X-Cart, osCommerce, Zen Cart, CRE Loaded and there are more). But Magento was mentioned to me by [...]

12 September 2008 ~ 0 Comments

PeSA Australia Summit Wrap-up

Back on deck at work this morning, following up a few people that I met at the Pesa Summit over the last few days. It was great to meet some readers of my blog, and talk to a lot of sellers. After my panel session on Business Automation my 15 min one on one blocks [...]

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