NathanHuppatz.com

Every now and again one of my staff tells me of a customer that has either emailed, called or written to us demanding their product be sent to them because we have ‘taken their money’ and not delivered a product to us.

Or, maybe more correctly, they don’t trust eBay themselves?

View the biggest/top sellers on eBay. Here are 2 free sites that list (most of) the top eBay sellers. I say most because I am not sure how all the data is collected and I hear some sites are missing. But if you like looking at this sort of data, you will enjoy them anyway. [...]

Measure your website ranking. This is a nifty little site I discovered the other day. A simple tool that measures your website ranking using a number of different sites such as Google, Del.icio.us, Alexa etc. http://popuri.us/ Powered by Gregarious (42) Share This

View an eBay seller’s negative feedbacks. When you are looking to buy something from a seller on eBay and you need to see where their faults lie the best way is to view their negative and neutral feedbacks. Most of the time you will find a common theme. They might have poor shipping, slow dispatch, [...]

PESA – professional ebay sellers alliance. Join PESA to improve your ebay sales, network with other ebay sellers and powersellers and get additional benefits to assist in ecommerce and online retail profit.

I have decided to post ‘our story’. This story is all about our eBay business. Our business now sells two main product groups, fishing products and musical instruments. To give you a rough idea of our size at the moment, we lease warehouse space, we order goods in 40′ containers and we employ full time [...]

Recently I got asked this question again. Usually when I talk to a group of people that I haven’t met, discussions move on to what you do for a living. I tell them about the companies that I am involved in and often I get called an entrepreneur (something I am still uncomfortable about). When [...]

I suppose I had better give up one of my favourite eBay tools… it allows you to enter a eBay seller’s ID and then browse their months sales and total it up. You can even dump the info into a spreadsheet and analyse the item breakdown if you like. I use it as a quick [...]

PeSA Goes Global With Expansion to Australia, good news for large Australian ebay sellers, powersellers, ecommerce and online retailers.

Came across these cool customer support tools for eBay and other online sellers today. We use a similar system that we coded ourselves to handle the hundreds of customer emails every day, but these are neat and cheap. http://www.phraseexpress.com/ http://www.shortkeys.com/index.htm Any serious online seller knows, you have to automate as much as possible. Save some [...]