Making Money Online
How do I stop all these customer emails!?
How to reduce customer service emails for eBay and eCommerce business, and how to improve email customer service.
Do you provide a customer service phone number for your customers?
I see a lot of sellers online these days with no phone number for customers to contact them. Is that a good move?
Where to spend your marketing, eBay or Adwords?
Would you be better off shifting your eBay spend towards Adwords? This is a question that many eBay sellers may never ask of themselves, but those with online stores should do the numbers!
There are a growing number of eBay sellers who do have their own online stores either of their own software and design, or [...]
A Top 100 Australian Blogger?
Today I noticed a new link to my blog, from Blogpond. It mentioned my blog as a new entrant in the list of Top 100 Australian Blogs.
I guess when I started writing about eBay, eCommerce, online classifieds and other topics that I could end up with a few subscribers to my RSS feed, and a [...]
Customer focus is important for eBay sellers
eBay recently made some changes to its non performance policy for sellers. The changes are highlighted here, and I had a good chat to my account manager about it when I called her earlier today.
Essentially, eBay now uses a metric to see whether or not you are performing well a a seller. They do this [...]
Could the product you sell injure someone?
Recently there has been a big story worldwide about the recall thousands of toys by Mattel due to some safety concerns for some of their children’s toy range.
As a Importer, Wholesaler or Retailer it is your duty to ensure that the product you are selling complies with relevant safety mandates, or even if there is [...]
These days, other people can do the work for you!
Never has it been as easy as it is to start a website or blog as it is now. There are multitudes of products available to create anything from a simple web page to a blog, or a full blown content management system, and many of them are excellent (and more importantly FREE!)
Years ago when [...]
The $300m Domain Name Mogul You Have Never Head of
I love stories like this. It is an article about a domainer who thought a little outside of the box, started small with a good idea then scaled it to become a massive, profitable online money making business.
I read it a little while ago and just recently saw a link to it. It was so [...]
eBay Listing Schedules - Can They be Intelligent?
My business partners and I often sit back and look at our business and find ways to streamline and add efficiency.
Automation using technology is very important for us and makes the best use of our skill sets. One of the reasons we switched to ChannelAdvisor was because of one of their listing schedule types, but [...]
Using Terapeak to Find The Best Time of Day to Sell on eBay
Recently I have been playing with some eBay research software called terapeak. It is essentially a data mining tool that eBay sellers (or buyers) can use to look at groups of data that might help them sell more product (or buy cheaper).
Recently I have been using it to do some analysis of auction end times [...]
