eBay
eBay Australia Has Kidnapped Santa!?
Ebay Australia has launched a new online campaign to generate interest from prospective buyers.
The key message is ‘We demand you pay less for Christmas’.
A special mini site is dedicated to the kidnapping of Santa, with a new video shown every day.
Visit www.santakidnap.com.au for more.Here is one piece of advice to parents I found on their [...]
Do buyers care about Platinum Powersellers?
I was told the other day that another one of my eBay accounts has reached Platinum Powerseller status. Cool. Well, at least I think that’s cool, but is it?
I feel like I have been griping a little too much about poor eBay recently, but I can’t help it, plenty of things bug me!
What does being [...]
eBay’s Flawed Detailed Seller Ratings
There has been some discussion recently in forums around the place (eBay Powerseller, PeSA etc) about eBay’s Detailed Seller Ratings statistics recently released.
Personally, I think the system is flawed.
Many of our buyers are not experienced on eBay, and as eBay continues to state, Trust and Safety for buyers is a big issue and we [...]
How do I stop all these customer emails!?
How to reduce customer service emails for eBay and eCommerce business, and how to improve email customer service.
Do you provide a customer service phone number for your customers?
I see a lot of sellers online these days with no phone number for customers to contact them. Is that a good move?
Please read before you bid!
I spent the last few days working on my ‘priorities’ in a new template design.
My priorities, of the information that I will display first for this new product range is safety, ease of use and quality.
But after receiving 3 negs on my account today I am starting to think I should make the first [...]
Someone let me download quality eBay templates!
Im busy working a eBay listing template for a new product line that we will start selling very shortly.
Starting a new product line is good fun. It is exciting for me, as I love the different aspects that goes with it, like
Brand name and model names
Logo design
Trademarking
Brand strategy
Sourcing
and the list goes one
But one of the [...]
Where to spend your marketing, eBay or Adwords?
Would you be better off shifting your eBay spend towards Adwords? This is a question that many eBay sellers may never ask of themselves, but those with online stores should do the numbers!
There are a growing number of eBay sellers who do have their own online stores either of their own software and design, or [...]
Customer focus is important for eBay sellers
eBay recently made some changes to its non performance policy for sellers. The changes are highlighted here, and I had a good chat to my account manager about it when I called her earlier today.
Essentially, eBay now uses a metric to see whether or not you are performing well a a seller. They do this [...]
eBay Listing Schedules - Can They be Intelligent?
My business partners and I often sit back and look at our business and find ways to streamline and add efficiency.
Automation using technology is very important for us and makes the best use of our skill sets. One of the reasons we switched to ChannelAdvisor was because of one of their listing schedule types, but [...]
