customer service
Does your business fulfill ALL it’s promises?
I had a short holiday to New Zealand the other week. A time to relax a little, spend some time with family and count sheep.
Recently my business life and thought process has been influenced a lot more by the consulting we do these days, and my Directshop business is getting more involved in consulting and development for [...]
5 Tips to Get Useful Feedback From Your Customers
Getting customer feedback/testimonials/complaints can really help you identify what parts of your business are working well and what needs attention.
We recently implemented a free feedback service on one of our online fishing stores, and the information we have received has been quite valuable.
People have given us testimonials which we can use on the store to [...]
