Archive | Running an Online Business

11 September 2008 ~ 0 Comments

PeSA Australia Summit Day 1

I just got home from the PeSA Australia summit, Navigating Success for Change. A good turnout with close to 300 signups,s to the Flemington staff were kept busy with coffee and snacks during breaks. Keynote this morning was from Jonathan Garriss (of Gotham City Online) who has flown in from the US and talked about [...]

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13 May 2008 ~ 0 Comments

Release : ChannelAdvisor Catalyst Conference Coming Soon!

I got sent this press release information from ChannelAdvisor today regarding their upcoming conference at the Sunshine Coast in July. The early bird discount rate is nearly over, so if you are considering attending to learn more about online business, how to grow and improve it then you might like to consider attending. Yours truly [...]

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13 November 2007 ~ 0 Comments

Is Biggest Always Best?

Thats right. You don’t necessarily want to be the biggest Powerseller, or the biggest seller in your category.
Size doesn’t have to be a goal. Some eBay sellers forget, turnover in itself is not a measure of success.

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12 October 2007 ~ 0 Comments

How do I stop all these customer emails!?

How to reduce customer service emails for eBay and eCommerce business, and how to improve email customer service.

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08 October 2007 ~ 2 Comments

Do you provide a customer service phone number for your customers?

I see a lot of sellers online these days with no phone number for customers to contact them. Is that a good move?

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19 September 2007 ~ 1 Comment

Customer focus is important for eBay sellers

eBay recently made some changes to its non performance policy for sellers. The changes are highlighted here, and I had a good chat to my account manager about it when I called her earlier today. Essentially, eBay now uses a metric to see whether or not you are performing well a a seller. They do [...]

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25 August 2007 ~ 0 Comments

Could the product you sell injure someone?

Recently there has been a big story worldwide about the recall thousands of toys by Mattel due to some safety concerns for some of their children’s toy range. As a Importer, Wholesaler or Retailer it is your duty to ensure that the product you are selling complies with relevant safety mandates, or even if there [...]

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19 July 2007 ~ 0 Comments

The $300m Domain Name Mogul You Have Never Head of

I love stories like this. It is an article about a domainer who thought a little outside of the box, started small with a good idea then scaled it to become a massive, profitable online money making business. I read it a little while ago and just recently saw a link to it. It was [...]

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12 July 2007 ~ 0 Comments

Marketworks Australia Offering Free Webinar

Marketworks in Australia are offering a free webinar this coming week. The discussion will focus on growing a multi-channel business on eBay and other venues. Topics covered include : What are the key opportunities and challenges of selling online? What are the unique advantages of selling on eBay, a transactional website or other channels? How [...]

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06 July 2007 ~ 1 Comment

eBay. Loved and Loathed

Consumers are fascinated and intrigued by eBay. eBay sellers mention the website they sell on to possible suppliers, and supplirs go running in the other direction! When is it all going to change? Is it going to change at all?

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