It has been a little while since I read Scot Wingo’s blog, and he had a great post recently that I took the time to read and digest. It was his own roadmap on how he thinks eBay should change in order to survive. For those who don’t know, Scot is founder of ChannelAdvisor (software [...]
Early on, ‘back in the old days’, our staff manually copied and pasted addresses for customer orders into shipping software packages or (*gasp*) hand wrote labels. This was all fine and dandy until we started selling more than about 5 – 10 items per day. Firstly, shipping started to take too much time in our [...]
eBay has announced a new feedback revision process to launch in the week commencing 13th October. This has been sorely needed since they banned feedback removal a while ago, especially when there had only been some miscommunication with a customer for example, and the seller was able to provide them a satisfactory sale at the [...]
Back on deck at work this morning, following up a few people that I met at the Pesa Summit over the last few days. It was great to meet some readers of my blog, and talk to a lot of sellers. After my panel session on Business Automation my 15 min one on one blocks [...]
I just got home from the PeSA Australia summit, Navigating Success for Change. A good turnout with close to 300 signups,s to the Flemington staff were kept busy with coffee and snacks during breaks. Keynote this morning was from Jonathan Garriss (of Gotham City Online) who has flown in from the US and talked about [...]
Some news this morning that eBay seller ebusiness supplies (eBay account, website) is now NARU on eBay, not answering customer emails and seems to have stopped trading. This article from The Age sheds a little more light on the situation. These guys have been in business for many years now and moved a lot of [...]
eBay.com.au released a statement yesterday notifying of their intent to withdraw its notification to the ACCC regarding the removal of other payment options from the eBay.com.au website. This didn’t come as a big surprise. Going to court over the matter would indeed have been a long and painful process, not to mention the amount of [...]
Time to change all your listings back to include all payment options? Today eBay announced it would postpone its (now) 15th July deadline for changes of listing payment options to PayPal only, citing its requirements to wait until the review process of the ACCC regarding its recent draft notice is complete. It seems fairly inevitable [...]
eBay annouced that it is to phase out 3rd party checkout. This is a move that will impact many thousands of (usually large) eBay sellers. It will affect us, as we use ChannelAdvisor, as do many larger sellers. ChannelAdvisor’s main markets are US and UK, and they have some very big eBay sellers using their [...]
This afternoon the Australian Competition and Consumer Commission, an independent statutory authority formed in 1995 to administer the Trade Practices Act 1974 and other acts in Australia, issued a press release regarding it’s intent toward the pending PayPal only policy change from eBay.com.au. The press release says: The Australian Competition and Consumer Commission has issued a [...]
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