Building a customer base using eBay is not that easy to do if you are only using eBay’s tools. In the North American market there has been a push from the top eBay sellers to broaden their businesses by selling in other marketplaces (like Amazon, Overstock etc) and to build their own ecommerce storefronts. eBay [...]
Here are two great email management tools for ebay seller and other online businesses owners. Want to save yourself some time responding to emails and keeping history of email conversations? Maybe you are getting a larger volume of emails as your online business grows and you need multiple customer service staff to handle email enquires. [...]
View the biggest/top sellers on eBay. Here are 2 free sites that list (most of) the top eBay sellers. I say most because I am not sure how all the data is collected and I hear some sites are missing. But if you like looking at this sort of data, you will enjoy them anyway. [...]
View an eBay seller’s negative feedbacks. When you are looking to buy something from a seller on eBay and you need to see where their faults lie the best way is to view their negative and neutral feedbacks. Most of the time you will find a common theme. They might have poor shipping, slow dispatch, [...]
PESA – professional ebay sellers alliance. Join PESA to improve your ebay sales, network with other ebay sellers and powersellers and get additional benefits to assist in ecommerce and online retail profit.
I suppose I had better give up one of my favourite eBay tools… it allows you to enter a eBay seller’s ID and then browse their months sales and total it up. You can even dump the info into a spreadsheet and analyse the item breakdown if you like. I use it as a quick [...]
Came across these cool customer support tools for eBay and other online sellers today. We use a similar system that we coded ourselves to handle the hundreds of customer emails every day, but these are neat and cheap. http://www.phraseexpress.com/ http://www.shortkeys.com/index.htm Any serious online seller knows, you have to automate as much as possible. Save some [...]
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