Can’t access admin area after upgrading to Magento 1.4?
Me neither. Well, I can now after a manual fix.
The upgrade via MagentoConnect seemed to run successfully, but I immediately got a server 500 error when trying to access front and backend. *Sigh*. I reset all file permissions, and cleared cache folders (/var/cache and /var/session). The front end worked then, but no back end.
I was a little surprised by a problem like this, given that Varien had bowed to much open source public pressure to tighten up its release process to ensure that ‘stable’ releases were in fact stable. It was evident that nearly every man and his dog would immediately run an upgrade on their production website every time a .1.1 release was put out without testing first. I felt for them!
I had expected therefore that the 1.3.2.4 dev site that I had installed on a shared host we use for ourselves and clients would upgrade to Magento 1.4 CE via MagentoConnect smoothly…
So, for those who can’t get into their admin after upgrade, and have an error like :
“There has been an error processing your request” “#760190343” or (some other number)
delete app/code/core/Zend/Cache folder, delete the contents of /var/cache and /var/session and try your admin URl again. It should then work. (link here for fix discussion).
The new 1.4 version has a few nice new features, so I am looking forward to testing and seeing how ready it really is for some new projects coming up.
You were right-on with this fix. I’d cleared the var/cache and var/sessio (as outlined in the Wiki at http://www.magentocommerce.com/wiki/upgrading_magento), but there was no mention of deleting app/code/core/Zend/Cache. This was the magic trick for me. Thank you!
No worries! Glad I could help. It was frustrating for me too, I think I will be waiting a little while for a few fixes, before upgrading to 1.4 for production use.
Found your blog, and am SO grateful that you were kind enough to share this. It worked like a miracle, and saved me hours (at least) of frustration. A heart-felt thank you!
No worries Lisa.
Best of luck with your Magento site.
After trying a few other Magento admin login fixes, I found this post, and it worked!
Now I can get back to building my store.
Thanks.
I don’t seem to have a cache folder in zend…what now?
Chris,
if you don’t have a ‘app/code/core/Zend/Cache’ folder, then perhaps your file permissions are not correct (maybe Magento was not installed/updated correctly)?
Or you are looking in the wrong place?
Without knowing more about your issue, it would be hard to comment more. Perhaps get in touch via http://www.directshopsolutions.com and we can assist further.