Well, 2008 has been a long year of hard work, meeting new people and enjoying my new baby daughter (who is now very nearly 1 year old!). It has been ages since I have written anything in my blog, thought I had better do a little catch up!
I hope you have had a prosperous new year, but from various discussions it sounds like online retail really hasn’t boomed at Christmas time (except for those gift sellers of course).
Our bricks and mortar retail store had a soft Christmas, with a late surge, hopefully the good sales of the past week and a half continue into January!
So what have I been up to?
Most of my time has been taken up with our retail business, opening a new online electronics store (which has quickly grown to be a good portion of our revenue), working a little on our shipping automation product (www.readytoship.com.au), and doing some consulting for a few other sellers.
Although I can’t commit a great amount of time to consulting but I have had a good number of clients this year which I have been able to mentor to and assist. It has really been great to have contributed, and it is something I really enjoy. I guess it comes from having two teachers for parents!
Our business has also spent a lot of time looking at some strategic technology to help us grow in the future, including some new ecommerce software (www.magentocommerce.com). Magento has really impressed us so far, especially in it’s technical/software design. With a growing community, it will really add a great option to those looking for a well engineered well featured open source ecommerce platform in the market.
Next year will be another busy one. The Australian online market space will gain a bit more competition as some of the bigger retailers start to make ground (see www.bigbrownbox.com.au), and smaller retailers will need to continue focusing on building and retaining a strong customer base and utilising as many sales channels as efficiently as they can to stay one step ahead of their competition. This is exactly what we will be doing I think!