Do buyers care about Platinum Powersellers?
I was told the other day that another one of my eBay accounts has reached Platinum Powerseller status. Cool. Well, at least I think that’s cool, but is it?
I feel like I have been griping a little too much about poor eBay recently, but I can’t help it, plenty of things bug me!
What does being a Powerseller mean to buyers?
I have seen and read lots of discussion about Powerseller status over the past few years, and there are really two sides to the argument.
1) Advertise your Powerseller status, as it should help your chances to get a sale, because of the Powerseller requirements or
2) Doesn’t matter, in fact, don’t show the logo at all!
I personally think the Powerseller logo should be shown. It probably does show to a buyer that you are either a professional type of seller, or trying to be one.
But my issues are this:
- Your Powerseller level is not shown anywhere to a buyer, so they don’t know if you sell $2000 a week or $200,000 a week.
- The requirements to be a Powerseller are not high enough (view there here). Too many sellers who are simply not good enough at looking after customers and supplying quality service and products qualify at the moment. If you don’t believe me, have a browse through some Powerseller forums around the place and take note of some of the accounts, their attitudes (and responses to their own feedbacks!) and idiotic comments to see what I mean.
So what do good sellers want?
I want to be able to market my business performance to customers.
I want to stand out from my competition who are not as good as we are.
I want my customers to have a clear impression from Powerseller status, Detailed Seller Ratings and feedback scores to know that we are trustworthy.
Bugger the level playing field! Let the good sellers shine, and the bad ones suffer!
The current Powerseller scheme and Detailed Seller Ratings just don’t do justice to the good sellers out there and as a result, buyers are educated, and I don’t think they care about <insert powerseller status> Powersellers much at all, which is a shame.
